miércoles, 4 de junio de 2025

Phrases to better handle situations. Frases para manejar mejor las situaciones

 

Instead of saying

I think                       My recommendation is …

I have to do                     I need to manage it / I will handle this matter

I think so / I believe so             I confirm it / I can ensure that

I find it interesting             It’s an valuable approach / a perspective to consider

I have no idea             I will look into it to give you a complete answer

I can't help you right now        It's not in my hands right now, but I can guide you

It's not my fault             I am willing to review the process, even though it’s not directly up to me

That’s just how I am / That’s who I am            I am working on improving that aspect

It’s okay                      I agree / I have a positive view on that

I’m sorry                     I appreciate your patience / I value your understanding

I will let you know             I will inform you clearly and promptly

I am busy                     I am working on an urgent project / I have priorities right now

Maybe, let me see                     I'll investigate this further

I know this is difficult             I understand the challenges involved

I hope we achieve it             I trust we will reach the goal


En vez de decir: 

Yo pienso         Mi recomendación es …

Tengo que hacer         Debo gestionar, voy a atender este asunto

Creo que si         Lo confirmo, puedo asegurarlo. 

Me parece interesante Es un enfoque valioso o Es una perspectiva a considerar

No tengo idea         Voy a investigarlo para darte una respuesta completa

No puedo ayudarte En este momento no está en mis manos, pero puedo orientarte

Eso no es mi culpa Estoy dispuesto a revisar el proceso aunque no depende de mí directa/.  así 

Así soy yo         Estoy trabajando en mejorar ese aspecto.

Esta bien         Estoy de acuerdo o Tengo una perspectiva positiva sobre eso.

Lo siento         Agradezco tu paciencia o Valoro tu comprensión.

Te lo haré saber Te informaré con claridad y prontitud.

Estoy ocupado. Estoy en un proyecto urgente en este momento o tengo prioridades en este momento.  

Tal Vez, déjame ver.     Voy a investigar más a fondo este asunto.

Yo pienso …         Mi recomendación es …

Sé que esto es difícil Entiendo los retos que esto implica.

Espero que lo logremos Confío en que alcancemos el objetivo planteado


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martes, 16 de octubre de 2018

PMP exam questions 2018 - Questions 101 - 200



101. The scope of a project cannot be defined without some basic understanding of how to create the specified:
A. objectives
B. schedule
C. product
D. approach

Answer: C
102. A project manager seeking insight on previous stakeholder management plans and their effectiveness should evaluate:
A. Historical information and the lessons-learned database.
B. Historical information and the stakeholder register.
C. Organizational process assets and the lessons-learned database.
D. Project documents and historical information

Answer: A
103. Identify Stakeholders is the process of identifying all of the people or organizations impacted by the project and documenting relevant information regarding their interests in, involvement in, and impact on the project:
A. manager
B. success
C. deadline
D. scope

Answer: B
104. Which of the following reduces the probability of potential consequences of project risk events?
A. Preventive action
B. Risk management
C. Corrective action
D. Defect repair

Answer: A
105. What name(s) is (are) associated with the Plan-Do-Check-Act cycle?
A. Pareto
B. Ishikawa
C. Shewhart-Deming
D. Delphi

Answer: C
106. Which of the following project documents is an input to the Control Scope process?
A. Vendor risk assessment diagram
B. Risk register
C. Requirements traceability matrix
D. Area of responsibility summary

Answer: C
107. Which of the following statements best describes the influence of stakeholders and the cost of changes as project time advances?
A. The influence of the stakeholders increases, the cost of changes increases.
B. The influence of the stakeholders decreases, the cost of changes increases.
C. The influence of the stakeholders increases, the cost of changes decreases.
D. The influence of the stakeholders decreases, the cost of changes decreases.

Answer: B
108. The business needs, assumptions, and constraints and the understanding of the customers needs and high-level requirements are documented in the:
A. Project management plan.
B. Project charter.
C. Work breakdown structure
D. Stakeholder register.

Answer: B.
109. Which is a tool or technique used in scope definition?
A. Templates, forms, and standards
B. Change requests
C. Stakeholder analysis
D. Project assumptions

Answer: C
110. A temporary endeavor that creates a unique product or services is called a:
A. Project
B. Plan
C. Program
D. Portfolio

Answer:  A
111. Risk responses reflect an organization’s perceived balance between:  (7:09)
A. risk taking and risk avoidance
B. known risk and unknown risk.
C. identified risk and analyzed risk
D. varying degrees of risk

Answer: A
112. Stakeholder management strategy is an output of:
A. Plan communications.
B. Distribute Information
C. Report Performance.
D. Identify Stakeholders.

Answer: D
113. The Cost Management processes and their associated tools and techniques are usually selected during which of the following?
A. Project finance management
B. Project cost estimation
C. Project life cycle definition
D. Project plan development

Answer: C
114. Req doc, req management plan, and req traceability matrix are all outputs of which process?
A. Control scope
B. Collect Requirements
C. Create WBS
D. Define Scope

Answer: B
115. Which of the following is an example of a risk symptom?
A. Failure to meet intermediate milestones
B. Force of nature, such as a flood
C. Risk threshold target
D. Crashing, front loading, or fast tracking

Answer: A
116. An input required to develop a preliminary project scope statement is:
A. Organizational Structure
B. Organizational Process Assets
C. Organizational Matrix
D. Organizational Breakdown Structures

Answer: B
117. The output that defines an approach to increase the support and minimize negative impacts of stakeholders is the:
A. stakeholder management strategy
B. communications management plan,
C. stakeholder register,
D. performance report.

Answer: A
118. In project management, a temporary project can be:
A. Completed without planning
B. A routine business process
C. Long in duration
D. Ongoing to produce goods

Answer: C
119. MonteCarlo is which type of risk analysis technique?
A. Probability
B. Quantitative
C. Qualitative
D. Sensitivity

Answer: B
120. What is the most accurate rough order of magnitude (ROM)?
A. In the initiation phase, the estimate is in the range
B. In the planning phase, the estimate is in the range of +/- 50%.
C. In the Monitoring and Controlling phase, the estimate is in the range of +/- 15%.
D. In the Closing phase, the estimate is in the range of +/- 15%.

Answer: A
121. Which stakeholder approves a project’s result?
A. Customer
B. Sponsor
C. Seller
D. Functional manager

Answer: A
122. Which of the following tools and techniques is used in the Verify Scope process?
A. Inspection
B. Variance analysis
C. Expert judgment
D. Decomposition

Answer: A
123. The Verify Scope process is primarily concerned with:
A. formalizing acceptance of the completed
B. Accuracy of the work deliverables.
C. formalizing approval of the scope statement
D. accuracy of the work breakdown structure (WBS)

Answer: A
124. Which cost is associated with nonconformance?
A. Liabilities
B. Inspections
C. Training
D. Equipment

Answer: A
125. Which of the following risk response strategies involves allocating ownership of a positive
A. Mitigate
B. Tranfer
C. Share
D. Avoid

Answer: C
126. What is Project Portfolio Management?
A. Management of a project by dividing the project into more manageable sub-projects.
B. Management of a project by utilizing a portfolio of general management skills, such as planning, organizing, staffing, executing and controlling.
C. Management of all projects undertaken by a company.
D. Management of a collection of projects that are grouped together to facilitate effective management and meet strategic business objectives.

Answer:  D
127. Which tool or techniques is used in the Develop Project Management Plan process?
A. Pareto diagram
B. Performance reporting
C. SWOT analysis
D. Expert judgment

Answer: D
128. In the Plan Stakeholder Management process, expert judgment is udes to:
A. Provide information needed to plan appropriate ways to engage project stakeholders.
B. ensure comprehensive identification and listing of new stakeholders.
C. Analyze the information needed to develop the project scope statement.
D. Decide the level of engagement of the stakeholders at each required stage.

Answer: D
129. The risk shared between the buyer and seller is determined by the:
A. assumption log.
B. quality checklist
C. risk register.
D. Contract type

Answer: D
130. Which is a tool or technique used in Define Scope?
A. Template, forms, and standards
B. Change requests
C. Product analysis
D. Project assumptions

Answer: C
131. Which process determines the risks that might affect the project?
A. Perform Qualitative Risk
B. Identify Risks
C. Plan Risk Management
D. Perform Quantitative Risk Analysis.

Answer: B
132. An input to the Collect Requirements process is the:
A. stakeholder register
B. project management plan
C. project scope statement
D. requirements management plan.

Answer: A
133. A Project Management Office (PMO) manages a number of aspects, including what?
A. Project scope, schedule, cost, and quality of the products of the work packages
B. Central coordinator of communications management across projects, and for the delivery of specific project objectives, organization opportunity assessment
C. Assigns project resources to best meet project objectives
D. Overall risk, overall opportunity and interdependencies among projects.

Answer: D
134. Which project risk listed in the table vbelow is most likely to occur?
A. 1
B. 2
C. 3
D. 4

Answer: B
135. The project ahrter is an input to which process?
A. Develop Project Charter
B. Develop Project Management Plan
C. Monitor and Control Project Work
D. Perform Integrated Change Control

Answer: B
136. Which process is usually a rapid and cost-effective means of establishing priorities for Plan Risk Responses?
A. Identify Risks
B. Plan risk Management
C. Perform Qualitative Risk Analysis
D. Perform Quantitative Risk Analysis

Answer: C
137. Which of the following Process Group covers all Project Management Knwledge Areas?
A. Executing
B. Monitoring and Controlling
C. Planning
D. Initating

Answer: C
138. Technical capability, past performance, and intellectual property rights are examples of:
A. performance measurement criteria
B. source selection criteria
C. product acceptance criteria
D. phase exit criteria

Answer: B
139. Project management process ensure the:
Alignment with organizational strategy
Efficient means to achieve the project objectives
Performance of the project team
Effective flow of the project throughout its life cycle
Answer: D
140. A tool and technique used during the Collect Requirements process is:
A. prototypes.
B. expert judgment
C. alternatives identification
D. product analysis

Answer: A
141. What is the risk rating if the probability of occurrence is 0.30 and the impact if it does occur is moderate (0.20)?
A. 0.03
B. 0.06
C. 0.10
D. 0.50

Answer: B
142. The Define Scope process is in which of the following Process Groups?
A. Initiating
B. Planning
C. Monitoring and Controlling
D. Executing

Answer: B
143. Which of the following documents allows the project manager to assess risks that may require near term action?
A. Probability and impact matrix
B. contingency analysis report
C. Risk urgency assessment
D. Rolling wave plan

Answer: C
144. A project lifecycle is defined as:
A.  a collection of generally sequential and sometimes overlapping project phases.
B. a process required to ensure that the project includes all the work required, and only the work required, to complete the project successfully.
C. a recognized standard for the project management profession.
D. the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements

Answer: A
145. Which type of dependency is contractually required or inherent in the nature of the work?
A. External
B. Lead
C. Discretionary
D. Mandatory

Answer: D
146. Which of the following is a narrative description of products, services, or results to be delivered by a project?
A. Project statement of work
B. Business case
C. Accepted deliverable
D. Work performance information

Answer: A
147. Projects are undertaken by an organization to support the:
A. Product performance.
B. Budget process.
C. Collective capabilities
D. Organizational strategy

Answer: D
148. Which of the following is an input to the Qualitative risk Analysis process?
A. Risk register
B. Risk data quality assessment
C. Risk categorization
D. Risk urgency

Answer: A
149. Most experienced project managers know that:
A. every project requires the use of all processes in the PMBOK Guide
B. there is no single way to manage a project
C. project management techniques are risk free
D. there is only one way to manage projects succesfully

Answer: B
150. In the initiating Process Group, at what point does the project become officially authorized?
A. When the project charter is signed
B. When all the stakeholders agree on the scope of the project
C. When the project manager is appointed
D. When the necessary finance or funding is obtained

Answer: A

151. What is Project Management?
A. A logical grouping of project management inputs, outputs, tools, and techniques.
B. Applying knowledge, skills, tools and techniques to project activities to meet the project requirements.
C. Launching a process that can result in the authorization of the new project.
D. A formal, approved document that defines how the project is executed, monitored and controlled.

Answer: B
152. The component of the risk management plan that documents how the risks activities will be recorded is called:
A. tracking
B. scoping
C. timing
D. defining

Answer: A
153. The project management processes are usually presented as discrete processes with defined interfaces, while in practice they:
A. operate separately.
B. move together in batches.
C. overlap and interact.
D. move in a sequence.

Answer: C
154. Which group creativity technique asks as selected group of experts to answer questionnaires and provide feedback regarding the responses for each round of requirements gathering?
A. The Delphi technique
B. Nominal group technique
C. Affinity diagram
D. Brainstorming

Answer: A
155. In which process is a project manager identified and given the authority to apply resources to project activities?
A. Acquire Project Team
B. Develop Project Management Plan
C. Manage Project Execution
D. Develop Project Chapter

Answer: D
156. Which of the following is the primary output of the Identify Risk Project process?
A. Risk management plan
B. Risk register
C. Change requests
D. Risk response plan

Answer: B
157. Which Control Stakeholder Engagement tool or technique allows the project manager to consolidate and facilitate distribution of reports?
A. Information management systems
B. Work performance reports
C. Stakeholder analysis
D. Data gathering and representation

Answer: A
158. Which characteristics do effective projects managers possess?
A. Project management knowledge, performance skills, and personal effectiveness.
B. Preparedness, project management knowledge and personality characteristics.
C. General management, preparedness and project management knowledge.
D. Assertiveness, collaboration and performance skills.

Answer: A
159. Which Control Scope input is compared to actual results to determine if corrective action is required for the projects?
A. Scope baseline
B. Scope management plan
C. Change management plan
D. Cost baseline

Answer: A
160. A project purpose or justification, measurable project objectives and relative success criteria, a summary milestone schedule and summary budget are all components of which document?
A. Work breakdown structure
B. Requirements document
C. Project charter
D. Project management plan

Answer: C
161. Which activity is an input to the select sellers process?
A. Organizational process assets
B. Resource availability
C. Change control process
D. Team performance assessment

Answer: A
162. As part of mid-project evaluation, the project sponsor has asked for a forecast of the total project cost. What should be used to calculate the forecast?
A. BAC
B. EAC
C. ETC
D. WBS

Answer: B
163. In which Management Project Process Group is the project charter developed?
A. Monitoring and Controlling
B. Executing
C. Initiating
D. Planning

Answer: C

164. Inputs to identifying stakeholders include:
A. Project charter, procurement documents, enterprise environmental factors, and organizational process assets.
B. Project charter, stakeholder analysis, enterprise environmental factors, and organizational process assets.
C. Project charter, stakeholder analysis, enterprise environmental factors, and stakeholder management strategy.
D. Project charter, procurement documents, expert judgment, and organizational process assets.

Answer: A
165. Which of the following processes are part of the Project Integration Management Knowledge Area?
A. Develop Project Management Plan, Collect Requirements, Create WBS.
B. Develop Project Management Plan, Control Scope, Develop Schedule.
C. Develop Project Charter, Define Scope, Estimate Costs.
D. Develop Project Charter, Direct and Manage Project Execution, Close Project o Phase.

Answer: D
166. Which input to the Plan Management process provides information on high-level risks?
A. Project charter
B. Enterprise environmental factors
C. Stakeholder register
D. Organizational process assets

Answer: A
167. The scope management plan is a subsidiary of which project document?
A. Schedule management plan
B. Project management plan
C. Quality management plan
D. Resource management plan

Answer: B
168. The degree of uncertainty an entity is willing to take on in anticipation of a reward is known as its risk:
A. management
B. response
C. tolerance
D. appetite

Answer: D
169. Stakeholders can be identified in later stages of the project because the Identify Stakeholders process should be:
A. Continuos
B. Discrete
C. Regulated
D. Arbitrary

Answer: A
170. Within a matrix organization, dual reporting of team members is a risk for project success. Who is responsible for managing this dual reporting relationship factor?
A. Functional manager
B. Project manager
C. Functional manager supported by the project manager
D. Project management office.

Answer: B
171. The organization´s perceived balance between risk taking and risk avoidance is reflected in the risk:
A. Responses
B. Appetite
C. Tolerance
D. Attitude

Answer: A
172. Which of the following is an information gathering technique in Identify Risks?
A. Influence diagrams
B. Brainstorming
C. Assumption analysis
D. SWOT analysis

Answer: B

173. Which of the following correctly explains the term “progressive elaboration”?
A. Changing project specifications continuously
B. Elaborate tracking of the project progress
C. Elaborate tracking of the project specifications with change control system
D. Project specifications becoming more explicit and detailed as the project progresses   

Answer: D
174. Which of the following includes how requirements activities will be planned, tracked and reported?
A. Configuration management plan
B. Scope baseline
C. Requirements management plan
D. Schedule baseline

Answer: C
175. High-level project risks are included in which document:
A. Business case
B. Risk breakdown structure
C. Project charter
D. Risk register

Answer:  C
176. Which type of analysis is used as a general management technique within the Plan Procurements process?
A. Risks assessment analysis
B. Make or buy analysis
C. Contract value analysis
D. Cost impact analysis

Answer: B
177. Which document describes the necessary information to determine if a project is worth the required investment?
A. Cost baseline
B. Service level agreement
C. Memorandum of Understanding
D. Business Case

Answer: D
178.  What causes replanning of the project scope?
A. Project documentation updates
B. Project scope statement changes
C. Variance analysis
D. Change requests

Answer: D
179. Who is responsible for determining which processes from the Process Group will be employed and who will be performing them?
A. Project sponsor and project manager
B. Project sponsor and functional manager
C. Project manager and project team
D. Project team and functional manager

Answer: C
180. Which process uses occurrence probability and impact on project objectives to assess the priority of identified risks?
A. Identify Risks
B. Perform Qualitative Risk Analysis
C. Plan Risk Management
D. Perform Quantitative Risk Analysis

Answer: B
181. Soft logic is also known what type of dependency?
A. External
B. Discretionary
C. Mandatory
D. Internal

Answer: B
182. Which input to Collect Requirements is used to identify stakeholders who can provide information on requirements?
A. Stakeholder register
B. Scope management plan
C. Stakeholder management plan
D. Project charter

Answer: A
183. In which type of organizational structure are staff members organized by specialty?
A. Functional
B. Projectized
C. Matrix
D. Balanced

Answer: A
184. The risk management team of a software project has decided that due the lack of adequate talent in the company, development a specific part of system is under high risk, so the team has decided to outsource it. This is an example of which risk response?
A. Transfer
B. Share
C. Avoid
D. Accept

Answer: A
185. At which point of the project is the uncertainty the highest and the risk of failing the greatest?
A. Final phase of the project
B. Start of the project
C. End of the project
D. Midpoint of the project.

Answer: B

186.  The methodology that combines scope, schedule and resource measurements to assess project performance and progress is known as:
A. Earned value management
B. Forecasting
C. Critical chain methodology
D. Critical path methodology

Answer: A
187. An electronics firm authorizes a new project to develop a faster, cheaper, and smaller laptop after improvements in the industry and electronics technology. With which of the following strategic considerations is the project mainly concerned?
A. Customer request
B. Market demand
C. Technological advance
D. Strategic opportunity

Answer: C
188. An input required in Define Scope is an organizational:
A. structure.
B. process asset.
C. matrix.
D. Breakdown structure.

Answer: B
189. Which of the following is an example of a technique used in quantitative risk analysis?
A. Sensitivity analysis
B. Probability and impact matrix
C. Risk data quality assessment
D. Risk categorization

Answer: A
190. Which process is included in the Project Integration Management Knowledge Area?
A. Manage Project Team
B. Collect Requirements
C. Sequence activities
D. Direct and Manage Project Work

Answer: D
191. The project governance approach should be described in the:
A. change control plan
B. project scope
C. Statement of work
D. project management plan

Answer: D
192. What risk technique is used to quantify the probability and impact of risks on project objectives?
A. Expert judgment
B. Risk register
C. Risk response planning
D. Interviewing

Answer: D
193. A tool and technique used during the Define Scope process is:
A. facilitated workshops.
B. observations.
C. questionnaires and surveys.
D. group creativity techniques.

Answer: A
194. What are the five Project Management Process Groups?
A. Initiating, Planning, Executing, Monitoring and Controlling, Closing.
B. Introduction, Planning, Executing, Monitoring and Controlling, Closing.
C. Initiating, Planning, Executing, Monitoring and Controlling, Ending.
D. Introduction, Planning, Implementation, Monitoring and Controlling, and Closure.

Answer: A

195. A risk that arises as a direct result of implementing a risk response is called a:
A. contingent risk
B. residual risk
C. potential risk
D. secondary risk

Answer: D
196. The scope management plan and scope baseline are contained in:
A. organizational process assets
B. a requirements traceability matrix
C. the project charter
D. the project management plan

Answer: D
197. Project contracts generally fall into which of the following three broad categories?
A. Fixed-price, cost reimbursable, time and materials.
B. Make-or-buy, margin analysis, fixed-price.
C. Time and materials, fixed-price, margin analysis
D. Make-or-buy, lump-sum, cost-plus-incentive.

Answer: A
198. An output of the Develop Project Team process is:
A. change requests
B. team performance assessment
C. project staff assignments
D. project document updates

Answer: B

199. Which of the following is an enterprise environmental factor that can influence the Develop Project Charter process?
A. Organizational standard process
B. Marketplace conditions
C. Historical information
D. Templates

Answer: B
200. Which of the following is an input of the Develop Project Charter process?
A. Work performance information
B. Project management plan
C. Business case
D. Change request

Answer: C