First 5 Questions about Project in crisis (5 Primeras Preguntas sobre proyectos en crisis)

1. You receive notification that a major item you are purchasing for a project will be delayed. What is the BEST thing to do?

Meet with the team, and identify alternatives.

2. You are in the middle of executing a major modification to an existing product when you learn that the resources promised at the beginning of the project are not available. The Best thing to do is to try to prevent the situation by showing the consequences if the resources are not available. This is a more effective strategy than saying, "But you gave them to me."

3. The primary customer of a project has requested an application change during user testing. As project manager, how should you BEST address this issue? 

Create a formal change request.

4. You were just assigned to take over a project from another project manager who is leaving the company. The previous pm tells you that the project is on schedule, but only because he has constantly pushed the team to perform. What is the FIRST thing you should do as the new pm?

Determine a management strategy.

5. You are assigned as the pm in the middle of the project. the project is within the baselines, but customer is not happy with the performance of the project. What is the FIRST thing you should do?

Meet with the customer